Payment & Cancellation Policy

Booking, Payment & Cancellation

We want every experience with Your Porch Décor to feel effortless and enjoyable. From the first form you fill out to the moment you come home to a beautifully styled porch. Part of making that happen is being clear about how bookings, payments, and cancellations work so there are never any surprises.

Booking Your Service

All services are confirmed once a 50% deposit has been received. After submitting your Porch Profile form, you'll receive a confirmation with your deposit invoice. Your spot on our schedule is held for 48 hours while your deposit is pending. Bookings not secured within that window may be released.

Payment

We accept cash, check, and credit card. Your remaining balance is due at the time of install. We ask that someone be present during the installation to make payment and sign off on the completed work. If you are unable to be home, please contact us in advance to make alternative arrangements.

Cancellations & Refunds

We understand that plans change and we'll always do our best to work with you. Here's how cancellations work:

• Cancellations made more than 30 days before your scheduled install date are eligible for a full deposit refund.

• Cancellations made within 30 days of your scheduled install are non-refundable. This is the window in which materials are sourced and ordered specifically for your home, and we want to make sure we're covered for those costs.

If something comes up and you need to reschedule rather than cancel, please reach out as soon as possible and we'll do our best to find a new date that works.

Pricing & Returned Payments
Pricing reflects current rates and is subject to change. A $35 fee will be charged for any returned check or failed/declined payment.

Questions?
If you have any questions about our policies or your booking, we're always happy to talk it through. Reach out anytime at YPDcentralPA@gmail.com.